This privacy policy describes how ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website ([website address]) (the "Site") or our services, including hormone therapy consultations and treatments like HRT, TRT, HGH, and peptides (the "Services").
Information We Collect
We collect several types of information from and about users of our Site and Services:
- Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, date of birth, and medical history.
- Billing Information: This includes information used to process payments, such as your credit card number, expiration date, and billing address.
- Website Usage Data: We collect information about your activity on the Site, such as the pages you visit, the time you spend on those pages, and the links you click. This information is collected using cookies and other tracking technologies.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services;
- Process your appointments and payments;
- Send you appointment reminders and other communications related to your care;
- Respond to your inquiries and requests;
- Improve the quality of our Site and Services;
- Analyze how you use the Site and Services;
- Comply with legal and regulatory requirements.
Disclosure of Your Information
We may disclose your information to third-party service providers who help us operate our business and provide our Services. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if we are required to do so by law, such as in response to a court order or subpoena.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your information, including the right to:
- Access your information
- Correct your information
- Request deletion of your information
- Opt-out of marketing communications
We will respond to your requests to exercise these rights within a reasonable timeframe.
Children's Privacy
Our Site and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the Site.
Contact Us
If you have any questions about this privacy policy, please contact us by email at [email protected] or by mail at: